Shipping policy
Last updated: November 11, 2026
Where we ship
We currently ship within the United States only.
Processing time
Orders are processed within 1 to 2 business days (Monday to Friday, not including holidays). As soon as your order ships, we'll email you a tracking number.
Delivery time
Most orders arrive within 3 to 5 business days after they ship. These are estimates, not guarantees. Carriers can run late, especially around holidays or in bad weather.
Shipping costs
- Subscriptions: free shipping, every order.
- One-time purchases: shipping is calculated at checkout, so you'll see the exact cost before you pay.
Check your address
Please double-check your shipping address at checkout. If you spot a mistake, email us right away at hello@equaia.co. If your order hasn't shipped yet, we'll fix it. Once it ships, we can't change the address.
Damaged or missing packages
If your order arrives damaged, or tracking says delivered but you can't find it, email us at hello@equaia.co with your order number. A photo helps if it's damaged. We'll make it right.
Our 30-day risk-free guarantee
If Stress Sweat Reset isn't right for you, email hello@equaia.co within 30 days of delivery and we'll refund your purchase. Our guarantee applies to your first order of each product. Shipping costs are not refundable. See our Terms of Service for the full details.
Questions?
Email us anytime at hello@equaia.co. We're happy to help.