Terms of service
Last updated: November 11, 2026
Welcome to Equaia. These Terms of Service ("Terms") apply to equaia.co and everything we offer through it, including our products, subscriptions, emails and text messages (together, the "Services"). The Services are operated by Equaia LLC ("Equaia," "we," "us"). By using the Services or placing an order, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Services.
1. Who can use the Services
You must be at least 18 years old and live in the United States to place an order. We currently ship only within the United States.
2. Our products
Our products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Statements on our site, packaging, emails and texts have not been evaluated by the Food and Drug Administration. Individual results may vary.
Please read the label before use. If you are pregnant, nursing, taking medication, or have a medical condition, talk to your healthcare provider before using our products. Do not exceed the recommended serving.
We work to show our products, ingredients and colors accurately. Gummy color may vary slightly from batch to batch.
3. Orders, pricing and payment
All prices are in US dollars. We may change prices at any time, but the price you pay is the price shown at checkout when you place your order. We may refuse or cancel any order, for example if a product is unavailable, a price was listed in error, or we suspect fraud. If we cancel an order you already paid for, we will refund you in full.
Payments are processed securely by our payment partners. You confirm that the payment information you provide is accurate and that you are authorized to use it.
4. Discount codes
Discount codes are valid only on the products and order types stated with the offer (for example, one-time purchases only). Unless we say otherwise, codes are limited to one use per customer, cannot be combined with other offers, have no cash value, and may expire. We may change or end any promotion at any time.
5. Subscriptions
If you choose a subscription, you authorize us to charge your payment method automatically at the frequency you select, at the subscription price shown at checkout, until you cancel. We will send an order confirmation each time you are charged.
You can skip, change or cancel your subscription anytime from your account, or by emailing hello@equaia.co. To avoid your next charge, cancel before your next billing date. If we change the price of your subscription, we will notify you before the change takes effect.
6. Shipping
Orders are usually processed within 1 to 2 business days and typically arrive within 3 to 5 business days after they ship. These are estimates, not guarantees. Risk of loss passes to you when your order is delivered to the carrier. If your order arrives damaged or goes missing, email us at hello@equaia.co and we will make it right.
7. Our 30-day risk-free guarantee and refunds
If Stress Sweat Reset isn't right for you, email hello@equaia.co within 30 days of delivery and we will refund your purchase. Our guarantee applies to your first order of each product. Shipping costs are not refundable. We may limit refunds where we see abuse of this guarantee.
8. Your account
You are responsible for keeping your login details safe and for activity on your account. Let us know right away if you think someone else has accessed it.
9. Text messages (SMS Terms)
By entering your phone number and opting in on our website, you agree to receive recurring automated marketing text messages from Equaia, such as launch news, offers, reminders and cart reminders, at the number you provided. Consent is not a condition of any purchase.
- Program: Equaia text messages
- Frequency: Message frequency varies.
- Cost: Message and data rates may apply.
- Opt out: Reply STOP to any message to unsubscribe. You will receive one final message confirming you've been unsubscribed.
- Help: Reply HELP for help, or email hello@equaia.co.
- Carriers: Carriers are not liable for delayed or undelivered messages.
- Privacy: We do not sell or share your phone number for marketing purposes. See our Privacy Policy for how we handle your information.
You confirm you are the account holder for the phone number you provide, or have the account holder's permission. If you change or deactivate your number, please reply STOP from it first.
10. Emails
If you sign up for emails, we will send you marketing emails and updates. You can unsubscribe anytime using the link at the bottom of any email. We will still send emails about your orders and account.
11. Reviews and content you share
If you post a review, photo, or comment, or tag us on social media, you give us permission to use, share and display it in connection with Equaia, without payment. Please only share content that is yours and truthful. We may remove content at our discretion.
12. Our content and trademarks
Everything on the Services, including text, images, logos, product names and designs, belongs to Equaia or our licensors. Equaia, Stress Sweat Reset and CalmSweat™ are our trademarks. You may not copy or use them without our written permission.
13. Disclaimers
The Services are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability and fitness for a particular purpose.
14. Limitation of liability
To the fullest extent allowed by law, Equaia will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or our products. Our total liability for any claim is limited to the amount you paid for the product that gave rise to the claim.
15. Indemnification
You agree to defend and hold Equaia harmless from claims arising from your misuse of the Services or your violation of these Terms.
16. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute will be handled in the state or federal courts located in Florida.
17. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the new version here and update the date at the top. Using the Services after an update means you accept the new Terms.
18. Contact us
Equaia LLC
7901 4th St N #34790, St. Petersburg, FL 33702, USA
hello@equaia.co